Evidence Gap Map
DFS Lit Review
18 Stories by
Financial Consumer Protection: 3 Steps to Better Customer Outcomes
In this blog, senior financial sector specialist Antonique Koning reminds financial services providers and regulators of their duty to protect customers especially now during...
July 7, 2020
24 sec read
These Digital Banks help Fintechs to offer banking services
Imagine that virtually any type of business you can think of could offer banking services to their customers, without having to apply for a...
June 29, 2020
18 sec read
How Is the Pandemic Affecting Agents? Here’s What Providers Tell Us
Over the last few months, CGAP has been asking mobile money operators, digital banks, fintechs and other DFS providers across Asia and Africa how...
June 17, 2020
36 sec read
Financial services build resilience in face of crises like COVID-19
CGAP's Elizabeth McGuinness argues that for households and families to recover from the effects of the ongoing COVID-19 pandemic, responses by policy makers and...
June 2, 2020
21 sec read
Ghana launches world’s first Digital Finance Policy amid COVID-19
Ghana has become the first country in Africa to launch a digital financial services (DFS) policy according to CGAP. The government hopes that the...
May 26, 2020
23 sec read
API Technology Jargon: What Business Leaders Need to Know
A new resource from CGAP on how business leaders can navigate the technology decisions required for an API initiative. The “Technology Building Blocks for...
May 22, 2020
23 sec read
Financial inclusion and resilience for FDPs in the time of COVID-19
According to UNHCR estimates, there are 70.8 million Forcibly Displaced Persons (FDPs) worldwide. The global COVID19 pandemic will have severe effects on not just...
May 15, 2020
21 sec read
Open Banking: 7 Ways Data-Sharing Can Advance Financial Inclusion
Senior financial sector specialist Stefan Staschen makes a strong case for open banking in emerging markets and why it would be important especially today...
May 11, 2020
31 sec read
COVID-19 (Coronavirus)- Insights for inclusive finance
CGAP is refocusing its work on the ongoing COVID-19 crisis and in particular, paying special attention to four areas that play a vital role...
May 6, 2020
16 sec read
Agent Networks: Vital to COVID-19 Response, in Need of Support
What questions should policymakers consider to ensure agents reach as many people as possible with assistance during and after the COVID-19 crisis? CGAP notes...
April 30, 2020
45 sec read