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18 Stories by CGAP

Financial Consumer Protection: 3 Steps to Better Customer Outcomes

In this blog, senior financial sector specialist Antonique Koning reminds financial services providers and regulators of their duty to protect customers especially now during...
0 24 sec read

These Digital Banks help Fintechs to offer banking services

Imagine that virtually any type of business you can think of could offer banking services to their customers, without having to apply for a...
0 18 sec read

How Is the Pandemic Affecting Agents? Here’s What Providers Tell Us

Over the last few months, CGAP has been asking mobile money operators, digital banks, fintechs and other DFS providers across Asia and Africa how...
0 36 sec read

Financial services build resilience in face of crises like COVID-19

CGAP's Elizabeth McGuinness argues that for households and families to recover from the effects of the ongoing COVID-19 pandemic, responses by policy makers and...
0 21 sec read

Ghana launches world’s first Digital Finance Policy amid COVID-19

Ghana has become the first country in Africa to launch a digital financial services (DFS) policy according to CGAP.  The government hopes that the...
0 23 sec read

API Technology Jargon: What Business Leaders Need to Know

A new resource from CGAP on how business leaders can navigate the technology decisions required for an API initiative. The “Technology Building Blocks for...
0 23 sec read

Financial inclusion and resilience for FDPs in the time of COVID-19

According to UNHCR estimates, there are 70.8 million Forcibly Displaced Persons (FDPs) worldwide. The global COVID19 pandemic will have severe effects on not just...
0 21 sec read

Open Banking: 7 Ways Data-Sharing Can Advance Financial Inclusion

Senior financial sector specialist Stefan Staschen makes a strong case for open banking in emerging markets and why it would be important especially today...
0 31 sec read

COVID-19 (Coronavirus)- Insights for inclusive finance

CGAP is refocusing its work on the ongoing COVID-19 crisis and in particular, paying special attention to four areas that play a vital role...
0 16 sec read

Agent Networks: Vital to COVID-19 Response, in Need of Support

What questions should policymakers consider to ensure agents reach as many people as possible with assistance during and after the COVID-19 crisis? CGAP notes...
0 45 sec read